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example.com129 points · 92 comments · 16 years ago · Terry_B
I was listening to a podcast that made me realize how I'm surrounded by book smart people and am mostly book smart myself. I'm sure this describes a lot of people here on HN.
As an aspiring entrepreneur I'm striving to become more street smart and to be able to persuade people, not get screwed over, negotiate well, create and see opportunities, be able to make things happen that other people can't etc etc.
What stories do people have of experiences, lessons, things they have seen or read that they feel have taught them some more street smarts? Would love to hear them.
The irony of looking for books on how to become more street smart is not lost on me btw.
Thanks!
AnonynonyCoward
snowbird122
lionhearted
Someone fired from all their jobs is probably going to be a menace later in some form or fashion.
Someone who ended all their relationships on bad terms is going to end on bad terms with you.
Strong starters/non-finishers are going to start strong but likely won't be able to close it out without extra help later... which you might be oblivious to, because they'd started so strongly.
Track records don't lie. Unless you're really good at spotting diamonds in the rough, don't grab someone with a bad track record for an important role in your business and life. I've learned this one the hard way too many times. I still get tempted with, "Wow, this guy/girl is so amazing, the problem must've been the other people..."
I'm trying to not do that any more. Once? Quite possibly a fluke. Twice? Maybe... Three times? That's a track record. Also, people will always say they've changed. It's probably a bad idea to be the first person to test out whether it's real or not.
JangoSteve
You haven't made money until it's in the bank.
erikstarck
"Two words", he replied. "Right decisions".
"So, how do you make the right decisions?"
"One word: experience".
"OK, so how do you get experience?"
"Two words", the man replied: "wrong decisions".
Yeah, I know. Pretty corny. :)
r0s
Punctuality has paid off well for me. Seriously, show up to work on time everyday and make everyone look bad in comparison.
Customer service has also been a very valuable experience, dealing with a whole range of people. Learning the art has given me the confidence to interact with anyone, from executive to teenager, co-worker to police officer. Persuading isn't really my forte, but my bullshit detector is well honed.
My advice is get a job in a fast paced but low risk service environment that serves a range of people, the classic example is waiting tables. Master this and then use what you've learned.
AnonynonyCoward
Maven911
Street smarts is really just a euphimism for doing bad academically. Now I do acknowledge that that there are a lot of important skills such as knowing how to sell, talk to people, make a pitch, get along,...but I would call that "social skills" or "social smarts"...not "street smarts"
Street smarts for me is literally knowing how to handle the streets...like a drug-dealer would...
kilian
1. Just ask. Seriously. There is so much that people want but don't get simply because they don't ask and assume the person will reply negatively anyway. Asking doesn't cost anything.
2. if you can figure something out, say you can already do it. Obviously, you need to know your abilities here. But if someone asks a quote to do something in Tech X, and you think you might but haven't done anything with it...just say yes. People like confident people. and I'm sure you like new well-paying, interesting projects. (The caveat here is that you need to know what to say yes to.)
AnonynonyCoward
sankyo
adsyoung
In theory, whenever you do a deal (a good deal), you are getting something you want and so is the other party. So the more deals you do, the more progress you are making towards things that you want and hopefully only giving up things you are happy to give up.
I have to say I haven't done as many deals as I would like.
Part of doing deals seems to be having the imagination and experience to think about what is possible simply as habit, rather than just accepting the standard way that people do things by default. It's a hard habit to learn.
spitfire
bonsaitree
This lesson has applied equally well to middle-school brawls, sports competitions, college professors, and litigious organizations.
RevRal
This doesn't just mean "don't lie" or "don't get caught lying." It means that whatever courses of action you choose to take, you have to make sure that they are convincing and congruent with the environment. A magician is very convincing.
Things aren't always about facts but about emotions, what people see, or how things appear, and about the people you surround yourself with -- the people others will see, then proceed to judge you by -- and how you handle yourself in budding relationships. Don't be afraid to accept favors and give favors without the presumption of your favor being returned. Franklin has said something on this to the effect of "ask to borrow people's books, even though you don't intend on reading it."
redorb
rogerclark
etherael
Things are rarely so cut and dried nowadays that you can easily understand what factions you're aligning yourself with so careful analysis is called for. Who do you work for? What do they do? Why do they do it this way? What are their dependencies, what is the ecosystem that each of these dependencies links into, and so on, and so forth.
Also, good way to analyse something from a competitive perspective too, weaknesses become clear. Everything has them, it's just a question of what's important to you.
dbz
I use my street smarts every day. I may say the same thing to ten people ten different ways- not because I want to `change things up,` but because I analyze and judge everyone I meet upon every occasion I have. It also helps that my verbal IQ is off the charts (and therefore placed in the 99.99th percentile). This allows me to articulate and find words that accurately represent the people I meet, and understand them more. (Please note I am dyslexic and have processing difficulties which mean how I write is not representative of my verbal IQ because I can't process fast enough while writing to say coherently what I think like I can when I am talking. <- example there)
(1) Analyze every person and remember it
The importance of what I am doing is used when I get in a sticky situation. There are two types of people, those who give excuses, and those who solve problems. I use what I learn and assume(#1) about people to describe to them in the most effective way possible what needs to be done. When I present ideas to people, I don't present ideas- I present the problem and why the idea solves it. (#1 cont. Don't tell a person what you assume about his or her character- not only is it unbecoming, it will probably piss him or her off unless it is a special circumstance)
(2) Become the person who is (known for) immediately solving problems
I, unfortunately, break a commandment more than I should. I lie. When I lie, I don't think that the most important thing is not to get caught. I think about how the lie is helpful, and how I am going to expose the lie later ESPECIALLY if the person knows I am lying. For example, I had a tutor who was approaching a subject I could not talk about for a reason I will not explain. This is the kind of guy who will not accept an "excuse" for not talking about a subject regardless of the validity. In this circumstance, talking about the subject (it was personal) would be detrimental to our working relationship and the time would be better spent working on something else..So I lied. I did not lie elaborately, but I lied in a fashion where I knew he would believe me. Three hours after he left, I wrote him an email apologizing for my lie, explaining why I did it and the benefits it had. He was not upset about it, but understanding and appreciated the honesty, ironic huh?
(3) Choose your words carefully
Nothing is free. When you accept something from a friend, even if it is explicitly spoken that no strings are attached, you owe them. Of course this may actually be the kind of person where he or she truly believes that you do not owe them anything, but expect it. When you deliver a favor, unless explicitly stated and agreed upon, the person receiving the favor owes you nothing, so don't ask for anything in return. I know, I am saying "Be the person you do not expect anyone else to be". However, if you want to enter show biz and need connections and will have to rely on people to make your way to the top, make damn sure you can rely on who you are relying on.
(4) Low expectations cost you nothing, but let you reap the benefits of positive events
Unfortunately, a lot of the rules I live by don't allow me to be an open person. I don't like to talk about myself, ect. Today, I had a very in-depth conversation with a friend who I consider to be one of my closed friends. She is one of my closed friends because I know if were in another state- and I needed a way to get somewhere else, she would drop everything and drive cross country to help me. I talked to her today about some of my problems and I brought her to tears. She explained how she feels like she didn't know me very well and how she feels like she has failed as a friend because she didn't know me better, and she wished that she could have "watched movies and ate ice creme with" me during all the times I have had trouble because of depression or my pet dying ect. because that's what she would have done. I had to explain to her that it wasn't her fault but mine for being the kind of person who isn't sharing. At the moment, lots of bad things are happening to me even though I don't deserve them (I'm not going to talk to everyone about them, but I talked to her about them), and she got very angry, and didn't understand why I am so forgiving to others. Why don't I hold grudges? Why did I forgive her for being a "bad" friend? Why am I understanding when I shouldn't be? Why don't I just accept (things)? I responded with,
(5 part 1) Forgive and Forget(However, learn the lessons of the situation.), Cut your losses, Make your next plan, and execute. [I'm clearly an introvert] (5 part 2) Most heroes fail before they become successful
Most of what I have said applies to my weird social situations. One last piece of advice which is on my mind- I have purposefully saved for last. When you are in egypt, please don't accept a tour of the mountains in the valley of the kings from a kind local (long story). Again, when you are above under-ground tombs and locals want to give you a tour. Please don't take it (long story). Furthermore, if you are going to take it, PLEASE walk behind them. (Again long story).
(6) Just because you can, doesn't mean you should - Well, that is all I can think of off the top of my head. This is unedited and probably contains errors. I can also see you saying I am FOS. But you need to realize, We all live in our own world. I'd appreciate anything anyone has to say to me- especially if you think I am FOS, but please- respond tactfully.
hardik
* Communicating with others what you feel.
* It is mostly chaos, everywhere.
* Do not drop your ideas thinking "Its so simple, someone must have already done it." People do much less that what you may expect"
* A very very small percentage of people within any system understand the "full picture"
drKarl
dasil003
I wish I had some street smarts to distill down to a comment, but it's difficult.
At 31 I feel like I'm getting my feet under me in that department a little bit. When I look back at myself at 21 it's almost embarrassing how naïve I was. I guess the biggest thing for me was just thinking more actively about other people's interests and motivations. It's sort of disillusioning and machiavellian in a way, but if you don't you will get taken advantage of.
patricia
tayip9
Debugreality
arethuza
When making a sales pitch to solve a problem, confidence is everything.
Intelligence is not a scalar quantity.
When on the receiving end of a sales pitch, make sure that the technical guy making the pitch are actually responsible for the delivery.
Marketing and sales are generally more important than technology.
AnonynonyCoward
ErrantX
1) Most of the time stuff works itself out so long as you don't let it worry you too much.
2) Being sincerely polite, courteous and helpful will take you a long way
3) If you get trod on, snap their foot off and beat them into submission (metaphorically).
garply
To prevent people from stalling or from providing poor service, find something to threaten them with. Examples that I find myself saying frequently: "Let me talk to your boss", "I will report you to the authorities", "If you don't follow through on your end of the bargain, I'm going to take you to court."
A similar tactic: when bargaining, pull out the money that you're willing to pay, say "I'm willing to give you this much for that item, if you don't accept it, I'm leaving" - and then leave if they don't immediately accept. Usually you will have what you want at the given price within the minute.
roel_v
Anyway in trying to identify the nature of this street smarts, I have analyzed some of these people that I know, asking them questions that are still appropriate (i.e., not straight-out asking them about money) and don't make me look like a weirdo as much as I could, and keeping in mind a certain sort of anti-intellectualism that many of them exhibit (and that, in some cases, has paid off very well for them). I recognize that my thought processes are so far away from theirs that it's very easy to fall back into cargo-cult imitation, but still, I think that a large part of their success is in their deal-making capabilities. This breaks apart in two phases: phase one is connecting to the right people, phase two is making the actual, concrete deal.
Phase 1 is facilitated by having a large network, just knowing many people, and this is done by being a person that people want to be around with - be a nice guy, but not a pushover, be confident, dominant without being an asshole, and be in general nice to be around. This is a hard challenge to me, it isn't easy to get to know as many people as possible, letting them know what you do and finding out what they do, and making that all happen naturally. E.g. it's easy to 'meet' random people by chatting them up in the supermarket - but how will you tell them what business you're in? Smalltalk about the weather will only get you so far, how do you (efficiently, i.e. without turning them into full-blown friends with the associated time investment) get them to the point where they remember you as the go-to guy in your line of business, or get them to the point where you can call them when you need something, so that you always have an 'acquaintance' for whatever you need, who you can call?
Then there is phase 2, which can basically be summed up by "at any point in any any negotiation, you need to remain willing to drop everything and just walk away". This means being very aware of cognitive biases such as loss aversion etc. You have to be tough as nails here - be on friendly terms with people, so that they want to help you out, yet not exploit them because that will blow your relationship with them. You have to get people to a point where they are happy if they can do you a favor.
This is already getting too long, but let me share with you one (in my opinion) example of 'street smarts' that the Belgian and German readers will recognize: the soccer keeper (goalie) Jean-Marie Pfaff. He used to be the keeper for the Belgian national team, he also played for Bayern Munchen in the 90's I think. Anyway he has a reality TV show now, his daughters are models and kinda famous so they all ride the tails of his fame now, kinda like Hulk Hogan.
Anyway like I said, he has this reality TV show. In one episode, and this really struck me, there was a guy who was living in the same village as Jean-Maria and he came to the door of his villa, rang the bell and dropped off a bag of potatoes. Not ordered or anything, he had just harvested, has potatoes, and thought to drop off this bag. He was so eager to please this rich/famous guy that he'd out of nowhere brought him a 3 euro bag of potatoes. That, to me, means that this Pfaff guy has street smarts - he manages to be so likable that people that they do thing they'd not do for others.
[deleted]
gsk
jacquesm
ahoyhere
I guess most people will focus on business facts, but underneath all those are human facts… and those lessons are what I consider the most valuable.
1a. Life is suffering. No, really. Accept it and then you realize that basically to have a body & a consciousness is to suffer, and a lot of it is unavoidable. Then you don't feel like just cuz something hurts, you have to change it. Nerves will always hurt. Once you can accept it, you can stop wasting your time on the pointless shit.
1b. Emotions are like weather, sometimes they don't mean anything… and just because you feel something, doesn't make it true. (Good OR bad.) Just because you feel like something is happening TO you, doesn't make that true, either. It's usually not actually about you. And if you assume that good feeling = good thing/I'm right, or that bad feeling = bad thing/this is wrong, you'll be analytically hobbled.
(These sounds harsh, but think about it.)
2. Most people don't live their lives by deliberately examining their actions & beliefs and deciding what they want to live up to. If they have integrity, it's often by 'accident,' not design, so if you deal with a person who works with integrity once, they may not next time. There's no point in blaming them if you assume wrongly about them.
3. Some people think on, & play, a meta-game. If you don't, you have to learn, because there will be people around you playing at 30 levels deep and if you just believe the surface level, you will come away with an incomplete picture.
4. Really failing, getting kicked in the face by life, is awesome, because you can only know how much you can do when you have to crawl up from rock bottom. I could go broke and become homeless tomorrow, and it would suck, but I wouldn't be afraid. I could work my way up (again). But before the 1st time, I was terrified all the time by nameless middle class angst about the silliest little things, because I had never been tested, and I had never proven myself.
5. We're all human, so we all have the same basic flaws. People live locked up in their own little heads, thinking they are better or worse than other people, not realizing that's just a trick of being only aware of your own consciousness. It's also easy to look at other people who have a great-looking or terrible-looking life on the surface, and make incorrect assumptions about what's going on inside them, and how they got there. Your problems, flaws, limitations, are not special, and neither is your defense of them. (And neither are other people's.)
6. Being true, having integrity, and loving people are the best things in life. Consciously deciding to have integrity and take responsibility for my life was the most important thing I ever did. Consciously deciding to stop letting my fear of social situations conquer me, and go out there, and expose myself, and be the friend I wanted to have, led to the first true friends I'd ever had (and many more after that). And consciously deciding to stop beating myself up over mistakes I'd made, to look at them, accept them, and understand that I'm only human, made a huge difference in my well-being.
7. When you've suffered, don't look at other people suffering and say "Well, I did it, why shouldn't they?" -- think expansively, givingly, compassionately. Everyone will be happier.
8. It's almost impossible to help people if you don't understand people. But truly understanding yourself, 100%, and being mindful in your daily life, will help you understand what it is to be human, because you will see all your little evasions, flaws, wiggling -- and your pleasures, joys, and little moments of happiness and insight.
9. (And, by the way, the best products show a true understanding of what it means to be human.)
I consider people my mission.
nato1138
zackattack
If you're going to engage in criminal behavior, don't: if something goes wrong you have no recourse.
wendroid