SmackerNews

Ask HN: How does your help desk verify someone before resetting MFA?

9 points · 1 comment · 3 days ago · ovudus

news.ycombinator.com/item?id=50188338

Seeing more breaches start with a convincing call to the help desk. Curious what actually works for remote staff and contractors, where nobody can vouch for the caller.

pelagicAustral3 days ago
We ask them to "see the funny" https://youtu.be/HlEJbs02wAM?is=Froy84IL8G_00ulS
Sorry, I couldn't resist.

news.ycombinator.com/item?id=50188338

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SmackerNews

Ask HN: How does your help desk verify someone before resetting MFA?

9 points · 1 comment · 3 days ago · ovudus

news.ycombinator.com/item?id=50188338

Seeing more breaches start with a convincing call to the help desk. Curious what actually works for remote staff and contractors, where nobody can vouch for the caller.

pelagicAustral3 days ago
We ask them to "see the funny" https://youtu.be/HlEJbs02wAM?is=Froy84IL8G_00ulS
Sorry, I couldn't resist.

news.ycombinator.com/item?id=50188338